After being recommended to Ahmed and Karen through prior family experience I already knew I was in for a treat when I arrived in Sharm El Sheikh in September with my girlfriend. However even I was pleasantly surprised with the customer service I encountered!
Despite landing late at night after a 2 hour flight delay Ahmed met us in arrivals with a friendly Sharm welcome, and a mobile WiFi unit to help us get online and let our families know we had landed safe! Ahmed took us out to his car and dropped us directly to our hotel (no lengthy transfer buses!), we arranged a time to meet with him the next morning and went off to bed after a long day travelling.
The next morning came and Ahmed picked us up from the hotel and took us to his office where we met Karen (a very welcoming English face in what can be a dauntingly foreign country!). We went through what we wanted to do while we were on holiday and between them they worked their magic. Coming up with a busy itinerary of activities ranging from a relaxing Turkish Spa Day to a hair raising desert safari and a trip down to the depths of the Red Sea to scuba dive at not just one but two of the many beautiful reefs that it has to offer, in all we booked near to 10 different trips! With their vast local knowledge (Ahmed has been working in Sharm for 16years, with Karen emigrating a little over 9years ago) they were able to give us their personal opinions on each excursion as we were booking and told us which we should definitely try (and what to avoid) while visiting Sharm!
Throughout our holiday Ahmed would pick us up and take us to and bring back from many of excursions personally and when he couldn’t an air conditioned minibus would come directly to our hotel and pick us up from reception and would be waiting outside to leave as soon as we were finished.
Towards the end of our trip Ahmed and Karen invited us to a quiet restaurant on the top of a cliff overlooking the bay with views all the way out to Tiran Island for a cold drink and to watch the sunset which is something often unnoticed and unappreciated back here in England, although we don’t quite have the same panoramic views of the mountain ranges as they’re accustomed to in Sharm!
On the last day of our holiday Ahmed picked us up from our hotel one last time to take us to the airport, upon arrival he helped us find a trolley and took us to our check-in desk to ensure we didn’t get lost and miss our flight!
We will be sure to come back to Sharm and will once again be using Sahbi Safari as my fountain of local knowledge and friendship!